LFR Operational Efficiency Study

• Recommendations, Responses, Status Report
• July 2009 LFR Efficiency Study Newsletter ( 1.72 Mb )
• June 2009 LFR Efficiency Study Newsletter ( 1.26 Mb )
• April 2009 LFR Efficiency Study Newsletter ( 361k )
• March 2009 LFR Efficiency Study Newsletter ( 245k )

Final Report from Organizational Effectiveness Consulting

TO:	Littleton City Council, Highlands Ranch Metro District Board, and Littleton Fire Protection District Board
FROM:	Phil Cortese, Deputy City Manager
DATE:	December 2, 2008
SUBJECT:	Completion of the Littleton Fire Rescue Operational Efficiency Study
DOWNLOAD:	Operational Efficiency Study for Littleton Fire Rescue ( 1.68 Mb)

Attached is the final report on the Operational Efficiency Study for Littleton Fire Rescue Department, completed by Organizational Effectiveness Consulting (OEC). The Study Session with OEC, City Council, and the District Boards is scheduled for December 9, 2008 in the Council Chamber from 7:30 to 9:00 p.m. OEC will review the findings and recommendations in the report and answer any questions.

The final report contains an executive summary, separate chapters for each area of study, tables, graphs, appendices and specific information on the costs of recommendations. While the very size of the report may appear daunting, we think you will find the information very informative. The goal of the study session is to allow council members and the district board members to ask clarifying questions of OEC. There are no immediate decisions required This final report is very thorough with over 95 recommendations. It is important to understand that the main reason for the efficiency study was to provide an independent assessment of how the Littleton Fire Rescue Department operates. In this context, it should be viewed as a longrange management tool. It is also important to note that not all of the OEC recommendations maybe desirable or feasible.

It is anticipated that the City Manager will establish a committee comprised of Littleton Fire Rescue management staff, employee representatives and other relevant city staff to review each recommendation in detail and establish short and long-term action plans. In an effort to address each recommendation, a period anywhere from 60 days up to 18 months may be necessary. If there are any questions about the study session or the report, please let us know.

I want to thank OEC for a thorough report and Information Services Department and various Fire Rescue personnel for their assistance. I also want to thank members of the Professional Liaison Team (PLT) made up of representatives of the Fire Department, district partners, city council, and management staff who assisted in the process of creating an RFP, selecting a consultant, gathering information and reviewing the draft report.

cc: Professional Liaison Team Members (Terry Nolan, Cindy Hathaway, John Ostermiller, John Mullin, Randy Glanville, Jay Ruoff, Paul DeSalvo, Joel Heinemann, Doug Farmen, Erich Von Savage and Jim Woods)